Terms of Service – JUKENS

Effective Date: from April 72025

Welcome to JUKENS! These Terms of Service govern your use of our website and purchase of products through our online store. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

1. General Information

JUKENS is an online store offering beauty products, hair essentials, and curated gift sets. Our goal is to provide quality, sleek, and self-care inspired products that empower and elevate your beauty rituals.

2. Orders & Payments

All prices are listed in [Currency] and include applicable taxes unless stated otherwise.

We accept secure payments via [Visa, Mastercard, PayPal, etc.].

Once an order is placed, you will receive a confirmation email. Please check your details before completing your order, as we are not responsible for errors made at checkout.

We reserve the right to refuse or cancel orders at our discretion, especially in cases of suspected fraud or stock issues.

3. Shipping & Delivery

We currently ship to [insert locations]. Orders are processed within 1–3 business days. Shipping times vary based on location.

We are not responsible for courier delays or incorrect shipping details entered by the customer.

4. Shipping Policy

At JUKENS, we aim to deliver your beauty essentials as quickly and smoothly as possible.

• Processing Time: Orders are typically processed within 1–3 business days, excluding weekends and holidays.
• Shipping Time: Delivery time depends on your location and chosen shipping method. Estimated delivery is 3–7 business days for local orders, and 7–14 business days for international orders.
• Shipping Fees: Shipping rates are calculated at checkout based on your location and order weight.
• Tracking: Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.
• Lost or Delayed Packages: JUKENS is not liable for lost or delayed packages caused by postal services, customs, or incorrect shipping information provided by the customer. If your package is delayed, please contact your courier first with your tracking number.

For questions or concerns regarding your shipment, contact us at jukenscustomer@hotmail.com.

5. Returns & Refunds

Due to the nature of our beauty products and for hygiene reasons, we do not accept returns or exchanges unless the item is defective or damaged.

To report a damaged item, contact us at [insert email] within 48 hours of delivery with your order number and photos of the issue.

6. Product Use & Allergies

All products are for external use only. JUKENS is not responsible for any allergic reactions. Please read product descriptions and ingredients carefully.

7. Intellectual Property

All content on this website—including images, text, logos, and designs—is the property of JUKENS and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

JUKENS is not liable for any indirect or consequential damages arising from the use of our products or website. Products and services are provided “as is.”

9. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions, please email us at: jukenscustomer@hotmail.com